Due to the nature of our business, we usually do not offer exchange/return except for the following cases: Incorrect product or design Non-washable large stain Noticeable damage or cut If customers were to encounter cases as above, you can request a return within 48 hours of the date of receipt if certain items are defective or damaged following these terms: Items must be returned in original condition. Items must be received by us within 7 business days. The customer is responsible for the item until it reaches us and kindly retain all proof of postage until dispatch is confirmed. All returns that do not meet the above terms will be strictly rejected What is NOT considered as defects: Minor imperfections such as loose threads and crease marks Color variation from product photos Self inflicted damage or cut to the product Customer's subjective opinions on product quality and preference. Reasons such as (Do not like the item / item does not fit or suit /color differ / quality or real product not up to expectation will not be entertain for Refund .